Privacy Policy
Last Updated: June 2026
MyVRP LLC ("MyVRP," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, MyVRP.com (the "Website"). By using the Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property information
- Portfolio information
- Messages submitted through contact forms
- Customer support inquiries
Information Collected Automatically
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Website usage statistics
This information helps us improve the Website and understand user behavior.
2. How We Use Information
We may use your information to:
- Provide and maintain the Website
- Create and manage user accounts
- Display host portfolios
- Respond to inquiries
- Communicate with users, including service updates and marketing communications (you may opt out of marketing emails at any time by clicking the unsubscribe link)
- Improve Website performance
- Monitor usage trends
- Prevent fraud or abuse
- Comply with legal obligations
3. How Guest Inquiries Work
MyVRP allows guests to contact Hosts directly.
When a guest submits an inquiry through the Website:
- The information may be transmitted directly to the Host.
- The Host becomes independently responsible for handling that information.
- MyVRP is not responsible for the privacy practices of individual Hosts.
Users should review any privacy practices provided by Hosts before sharing information.
4. SMS and Text Messaging
If you provide your mobile phone number and opt in by checking the consent checkbox on an inquiry or booking form, you agree to receive automated text messages (SMS) from MyVRP or your Host related to your reservation, including booking confirmations, check-in and check-out instructions, and stay-related communications.
Message Frequency
Message frequency varies based on your reservation activity. You may receive multiple messages around your check-in and check-out dates, and occasional messages during your stay.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. MyVRP is not responsible for charges incurred from your mobile carrier.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again. For help, reply HELP or contact us using the information in Section 16.
Consent to receive text messages is not a condition of using MyVRP's services.
No Sharing of Mobile Information
We do not share or sell mobile phone numbers or SMS opt-in consent collected for text messaging purposes with third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to facilitate the SMS communications described above and is shared only with service providers, such as Twilio, that help us deliver these messages on our behalf.
5. Cookies and Similar Technologies
The Website may use cookies and similar technologies to:
- Remember preferences
- Analyze Website traffic
- Improve user experience
- Measure marketing performance
Users may disable cookies through their browser settings, although some Website functionality may be affected.
6. Analytics and Third-Party Services
We may use the following third-party services that collect information about your interaction with the Website:
- Google Analytics — website traffic and usage analytics
- Mapbox — mapping and location services used for property address features
For more information, please review each provider's privacy policies.
7. Sharing Information
We do not sell personal information.
Service Providers
We may share information with trusted third-party vendors who assist with:
- Supabase — database hosting and user authentication
- Resend — transactional email communications
- Twilio — SMS and text message delivery
- Anthropic — AI-powered chat and assistant features
- Mapbox — mapping and location services
- Website hosting providers
- Analytics providers
- Payment processors
- Security monitoring services
- Customer support tools
Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or protect users or the public.
8. Data Retention
We retain personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with legal requirements. Retention periods may vary depending on the type of information involved. Chat logs and AI interaction records are retained consistent with Section 16 of this Policy.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. California Privacy Rights
We do not sell personal information.
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable California laws, including the right to:
- Know what personal information is collected
- Request deletion of personal information
- Request correction of inaccurate information
- Access personal information we maintain
- Non-discrimination for exercising privacy rights
To exercise applicable rights, contact us using the information in Section 17.
11. Children's Privacy
The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
12. Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.
13. International Users
If you access the Website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, including but not limited to countries where data protection laws may differ from those in your jurisdiction, including Mexico and other countries where our users are located.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will become effective upon posting the updated Privacy Policy on the Website. The "Last Updated" date will be revised accordingly. We encourage you to review this Policy periodically.
15. AI and Automated Processing
MyVRP may use artificial intelligence and automated technologies, including those provided by Anthropic, to:
- Answer questions
- Assist users with navigation
- Provide information about properties
- Improve customer support
- Generate content and recommendations
Information submitted through chats, contact forms, or other interactions may be processed by AI systems and third-party technology providers acting on behalf of MyVRP.
Users should avoid submitting:
- Credit card numbers
- Banking information
- Government identification numbers
- Passwords
- Sensitive personal information
Information provided to AI-powered features may be used to improve and operate the Platform, subject to applicable agreements with service providers and applicable law.
16. Chat Communications
Conversations with AI-powered assistants may be logged, stored, reviewed, and analyzed for quality assurance, troubleshooting, security, training, and service improvement purposes. MyVRP may retain chat records for a reasonable period consistent with our data retention practices described in Section 8 and applicable business and legal requirements.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
MyVRP LLC
1126 Evelyn Drive
El Cajon, California 92021
Email: hello@myvrp.com
Website: myvrp.com